Help Centre

Help, and what's new at icomm.

Product updates and announcements for our clients, and a quick route to support whenever you need a hand. Returning often is rewarded — this is where everything new shows up first.

All systems operational
Announcements

What's new

June 2026
New

Use cases & Security pages now live

We've expanded the site with dedicated Security & Trust and Use Cases sections, so you can see exactly how iSyph keeps your conversation yours — and how businesses like yours put it to work.

June 2026
Improved

iCare response, now faster than ever

Our support desk continues to answer in under 30 seconds across every plan. We've added more hands to iCare to keep it that way as we grow.

May 2026
New

Meet iPilot, your in-space assistant

iPilot is now available across all engagements — an in-space assistant for help, requests and everyday queries, right where your team is already working.

May 2026
Notice

Planned maintenance windows

From time to time we perform brief, scheduled maintenance to keep your environment secure and fast. Affected clients are always notified in advance through their space.

April 2026
Improved

Controlled file sharing, refined

Files now clear themselves more reliably once received, and directors get clearer visibility over what's shared within sealed spaces.